The Grudge (WARNING: 26 years to #6?)

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trilobite
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by trilobite »

This is 'The Grudge'?

Sorry, I got lost crossing the street..

Fuck tool and all that
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tys0n
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by tys0n »

Holy moly look what I just found, an entire thread dedicated to being critical of Tool and its members, geez!
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Calfium Jay
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by Calfium Jay »

tys0n wrote:Holy moly look what I just found, an entire thread dedicated to being critical of Tool and its members, geez!

I just found a $5 note - on the ground, outside the gym I go to.
'It is time for us to be doing what we have been doing every day. And that time is now'

Actual quote from Kamala Harris
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tys0n
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by tys0n »

How fucking long does it take to record an album, geez
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UndKeineZwEier
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by UndKeineZwEier »

They had to change studios again because there was this little twinkle twinkle they couldn't get rid of.
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Calfium Jay
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by Calfium Jay »

They don't believe in Sally.
'It is time for us to be doing what we have been doing every day. And that time is now'

Actual quote from Kamala Harris
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MobileVortex
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by MobileVortex »

Getting the merch out to the music clinic attendees appears to be a shit show. I got my stuff, but some of it is damaged despite paying $30 to ship and it came in something that couldn't have cost more then $12 to ship. No response from the tool camp for 2 weeks now. We were supposed to get a group photo that was taken at the end and still haven't received that, again with no response from e-mail. I don't really care how long it is taking, just reply to my e-mail with something....
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hellboy
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by hellboy »

Sadly the Tool merch crew has been borderline incompetent for decades now...
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Busty McCracken
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by Busty McCracken »

If Tool are shitty enough to have a poorly run merch team that their fans spend their hard earned on, that's pretty low. but to treat the VIP attendees like that is down right disrespectful. These guys have spent what over $500, they deserve to be treated better than that.
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MobileVortex
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by MobileVortex »

At this point I'm not expecting to get a replacement shirt, or the group photo. I've seen a link to the group photo but the right side (where my wife and I are) is cut off.
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joeypants
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by joeypants »

I have no doubt they'll take care of it, but their response time is insane. Dealt with it before. It's mind-boggling they still take such a home-grown/under-staffed approach to their merch since they're one of the biggest bands on the planet. I know they don't do it maliciously, but there's really no excuse for a lot of that.
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UndKeineZwEier
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by UndKeineZwEier »

I wonder who's in charge of their online store/website, like who makes the big decisions, is it the band or the label?
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MobileVortex
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by MobileVortex »

When at the clinic Adam did say the merch was a 1 man operation and since they are sending the stuff out to be patient. I feel like I am, but the lack of communication is my only issue. I get that taking time to respond could take away from actually fixing the issue, but after 3 weeks of silence it get's frustrating. The shirt sucks(it's my wife's that is messed up anyway :P), but I'm more interested in the photo.
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hellboy
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by hellboy »

Whoever runs the store needs a lesson in customer service. It takes less than a minute to acknowledge an email reaching out for help.

I work in eCommerce, it shouldn't be this hard.
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UndKeineZwEier
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by UndKeineZwEier »

I agree. I send Hellboy emails at his work near hourly (using the various pseudonyms and false identities I've accrued over the years) and he always responds promptly. This Tool merch guy only responds to maybe one or two of the 500 to 700 emails I send every hour. Very unprofessional if I do say so myself.
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tys0n
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by tys0n »

To be fair I have spent the past decade signing up the tool merch email to as many gay porn sites as I could.

Maybe he's been 'busy'?
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MobileVortex
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by MobileVortex »

Sent another e-mail to toolband. Still no response. Any ideas on how to at least get them to acknowledge my existence?
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Bill Hilly
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by Bill Hilly »

Tell them you are from fourtheye and kind of a big deal. We are front page news on Toolband right now. While the iron is hot, man.
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by _peterpwn »

MobileVortex wrote: Wed Aug 01, 2018 10:15 am Sent another e-mail to toolband. Still no response. Any ideas on how to at least get them to acknowledge my existence?
saddest thing i"ve ever read in my life
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by _peterpwn »

i have sent an email that my tool hat is damaged, still no response

you just gave me the very reason they have got sick of making art to people (no offense)
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by _peterpwn »

i've just read again and its about your cut off wife from the picture, sorry if i may seem like a jerk but its even more hilarious after i've realized your and your wife's loss
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tys0n
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by tys0n »

Have fun with the hangover mate
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Bill Hilly
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by Bill Hilly »

_peterpwn wrote: Wed Aug 01, 2018 6:18 pm i've just read again and its about your cut off wife from the picture, sorry if i may seem like a jerk but its even more hilarious after i've realized your and your wife's loss
Is this another Seinfeld episode?
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UndKeineZwEier
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by UndKeineZwEier »

Y svw0 jo w no j a isjjsidd I ssvshodoowiwoodjduf ? ududud u . b . ion . xxx xxx h8 . um ? 8. u . usisudjdjdif8 . u . u . ix I'm fix to a off too a as I'm uhh eds t
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joeypants
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Re: The Grudge (WARNING: Ten Years, Shmen Years)

Post by joeypants »

tys0n wrote: Wed Aug 01, 2018 6:24 pm Have fun with the hangover mate
hahahahahahah
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