Got a reply from Merch today. The guy said he's been w/ the company for 4 years and has never seen a situation like mine (of course, my luck) and he will get with his manager on Monday to try and get me some more information...
Search found 232 matches
- Mon Apr 08, 2013 6:56 pm
- Forum: Tool
- Topic: Countdown to Opiate Anniversary package delivery
- Replies: 82
- Views: 37826
- Mon Apr 08, 2013 6:53 pm
- Forum: Tool
- Topic: Questions for Adam
- Replies: 498
- Views: 213561
- Mon Apr 08, 2013 3:33 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>Maybe I'm finally getting somewhere with my order...received another response from Tool merch today. It's only taken me about 30 fuckin emails. Here's what they had to say...<br/> <br/> <br/> <br/> "That is very strange. I will let my manager know about your situation so that we can figure this ...
- Sun Apr 07, 2013 5:41 am
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>Its incompetence when they replied to an email where I provided all of the information they could possibly need which included the order number, screenshots of confirmation emails, which version I ordered,  etc. <br/> <br/> My order history displays as if I just purchased shipping. Obviously yo...
- Sat Apr 06, 2013 9:48 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>Jesus...is tool merch fucking retarded? I finally got a reply back from them. Here is the reply; "Whats the order number for your signed Opiate EP #3 order?" The order number is in the subject line of my email and the body. Give me a fucking break. I've sent them email confirmations, receipts, et...
- Sat Apr 06, 2013 3:21 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
- Fri Apr 05, 2013 8:50 pm
- Forum: Department of Information
- Topic: VIP Tickets for Australia and NZ Tool shows
- Replies: 200
- Views: 81990
<t>These guys have shit timing, eh...<br/> <br/> Album date keeps getting pushed back in interviews<br/> <br/> Signed EP with updated artwork for $150<br/> <br/> Now this shit?!<br/> <br/> I never agreed with the money grabber opinion so many people have regarding this band; but I'm more inclined to...
- Fri Apr 05, 2013 8:20 pm
- Forum: Department of Information
- Topic: VIP Tickets for Australia and NZ Tool shows
- Replies: 200
- Views: 81990
<t>Holy fuck! Doesn't even include a ticket? Goddamn. Thats pretty outrageous. If it was about $300 and included a GA ticket; I would definetely do it (If I lived in Australia). If people thought they anniversary Opiate EP price point was bad; wait till they get a load of this shit.<br/> <br/> What...
- Fri Apr 05, 2013 3:52 pm
- Forum: Tool
- Topic: Countdown to Opiate Anniversary package delivery
- Replies: 82
- Views: 37826
<t>This is very frustrating. So there are people who are having issues with their Toolarmy pre-order (like me), but people who did the public sale are getting theirs shipped? The fuck? I don't know what to think. I am hoping I'm getting one, but have yet to get a response from merch about my order t...
- Thu Apr 04, 2013 6:59 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>badkittygothgirl said <br/> <br/> Bogart said <br/> <br/> <br/> doors said <br/> Some people will never learn...<br/> <br/> <br/> <br/> Like sheep to the slaughter.<br/> <br/> <br/> <br/> <br/> What are you talking about? Ive ordered several things and never had a problem-who knows, this may no...
- Thu Apr 04, 2013 6:12 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
- Thu Apr 04, 2013 5:27 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t><br/> Station 52 said <br/> Your situation scares me Bogart as it is almost identical to my own. I received an order confirmation that had just a shipping charge for $7 on it, though the order receipt shows the correct order total of $159 and change. I have yet to hear from them asking about what...
- Thu Apr 04, 2013 2:17 pm
- Forum: Tool
- Topic: Countdown to Opiate Anniversary package delivery
- Replies: 82
- Views: 37826
<r>Getting pretty disgruntled with toolband/army merch. I needed to change my shipping address; I received a reply within a day. Now they are stating they are not seeing my purchase for the EP and just the shipping charges and wanted an explanation. I have provided an explanation I bought during th...
- Wed Apr 03, 2013 10:39 am
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
- Mon Apr 01, 2013 8:20 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>Not complaining yet Hellboy<br/> <br/> Â I hope they get it straightened out. I do show on my order history it shows only $7. But, I received an email confirmation once I ordered it for the 156 or whatever it was with the order number they questioned me on. We'll see what happens.<br/> <br/> <br...
- Mon Apr 01, 2013 7:46 pm
- Forum: Department of Information
- Topic: Opiate 21st Anniversary reissue on sale to the public
- Replies: 252
- Views: 107423
<t>So I received this email from tool- Ill be pissed if I dont get this album. I've been charged from my bank already, but they aren't showing I ordered anything....<br/> <br/> <br/> <br/> Â We noticed that you purchased a shipping fee in the amount of $7 but didnt<br/> > see any other active order...
- Mon Apr 01, 2013 7:22 pm
- Forum: Department of Information
- Topic: Tool Lives!
- Replies: 61
- Views: 29608
- Thu Mar 28, 2013 6:37 pm
- Forum: Department of Information
- Topic: Opiate Reissue: What we know!
- Replies: 260
- Views: 102648
<r>doors said <br/> <br/> <br/> <br/> NYHC81 said <br/> the reason Danny Carey plays the drums. period.<br/> <br/> <YOUTUBE id="RyQxu7vqWqs" url="http://youtu.be/RyQxu7vqWqs"><URL url="http://youtu.be/RyQxu7vqWqs">http://youtu.be/RyQxu7vqWqs</URL></YOUTUBE><br/> <br/> <br/> <br/> <br/> <br/> <br/>...
- Tue Mar 26, 2013 5:48 pm
- Forum: Puscifer
- Topic: "V is for Vagina" 12" Record Store Day release
- Replies: 21
- Views: 29411
<r>badkittygothgirl said <br/> It happens.  Look at the list.  They have quite a few regional releases. <br/> <br/> <br/> <br/> <URL url="http://download.recordstoreday.com/free/RSD_2013_RELEASES_WEBSITE.pdf"><LINK_TEXT text="http://download.recordstoreday.com/free ... EBSITE.pdf">http://downloa...
- Tue Mar 26, 2013 5:43 pm
- Forum: Music
- Topic: Alice In Chains
- Replies: 108
- Views: 72578
- Mon Mar 25, 2013 7:53 pm
- Forum: Music
- Topic: Clutch - Rocking the Earth since '91
- Replies: 158
- Views: 255185
- Mon Mar 25, 2013 6:07 pm
- Forum: Puscifer
- Topic: "V is for Vagina" 12" Record Store Day release
- Replies: 21
- Views: 29411
- Mon Mar 25, 2013 6:05 pm
- Forum: Tool
- Topic: What is the cost of a Tool signature?
- Replies: 31
- Views: 18224
<t>I've always purchased my stuff through Tool directly. Here is the list of signed memoribilia I have: Signed drum head (Danny Carey), The Wickedest Books in the World (Blair and Danny), tour poster (band), Lateralus vinyl (band) and now Opiate CD.<br/> <br/> The most i've paid for any of them is $...