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Posted: Wed Apr 03, 2013 10:21 pm
by JimmyRussells
Kittaan said

JimmyRussells said
Is there a thread to discuss the Opiate reissue? I don't know what the fuck is going on in this thread.


Discuss away.  What's on your mind?


Mostly just wondering if anyone from the regular sale has gotten a shipping email. I wonder how much longer it's going to take, since the preorders were already shipped.

 

I was also a bit concerned as the $150 charge was removed from my credit card yesterday, but it seems that's normal and will reoccur when the item ships.

Posted: Wed Apr 03, 2013 10:27 pm
by Kittaan
I actually did order one during the public sale, but not for me.  I think it was #1, but I'd have to check.  I have a buddy who is travelling and wanted one (despite my advice).  I haven't gotten anything after the initial confirmation email that came right after I ordered it.  Never checked the credit card.  I'll post on here when the status changes.  I am interested in seeing it personally, but have no interest in owning one.

 

EDIT:  

 

Status: Processing

NOTE: This order has already shipped or has reached the final stages of processing. Therefore this order is no longer editable.

Posted: Thu Apr 04, 2013 5:32 am
by hellboy
The Boss said 
Was there an indication of shipping time once the order was put in? Should be something between three to six weeks, depending on international or not, right?

 


According to Toolarmy:


The TOOL shop is a small business run hands-on by TOOL. We are not amazon.com, so please allow 6-8 weeks for delivery. We are not responsible for items once they leave our warehouse.


I couldn't see anything equivalent to that on the Toolband store.  I doubt that statement is entirely accurate, as I've recieved and email saying mine has shipped, and my bank account has been charged.  I'd expect the package to arrive in Oz within 2 weeks.

Then again, I'd have expected some Americans may have received theirs by now, so not sure what has really been shipped.

Posted: Thu Apr 04, 2013 2:17 pm
by Bogart
Getting pretty disgruntled with toolband/army merch. I needed to change my shipping address; I received a reply within a day. Now they are stating they are not seeing my purchase for the EP and just the shipping charges and wanted an explanation. I have provided an explanation I bought during the toolarmy pre-sale, the receipt emailed from Tool (gateway@linkpt.net) and shipment number. I have not received any sort of response. Im pretty worried I am not getting this anniversary EP now. I don't know why they haven't contacted me back...this is what they sent me on 3.31. I have emailed them numerous times since then.

 

We noticed that you purchased a shipping fee in the amount of $7 but didnt
see any other active orders in your toolarmy purchasing history. What is
it for? If you purchased it for an order you placed on our other website
then please email us the order number that you want to apply this too
along with a note explaining the situation. If its not please explain
yourself so we know what to do with your order. Thanks
TOOL ORDERS

 

C'mon guys- quit leaving me hanging.

Posted: Thu Apr 04, 2013 3:45 pm
by Station 52
Your situation scares me Bogart as it is almost identical to my own. I received an order confirmation that had just a shipping charge for $7 on it, though the order receipt shows the correct order total of $159 and change. I have yet to hear from them asking about what the order was for so hopefully I won't run into the same problems as you. Maybe it has something to do with the time you placed the order. Did you buy during the pre-sale or during the public? I bought a series 5 during the presale when they came back on sale after selling out earlier in the day.

 

And to anyone interested my order that was, again, placed during the presale has not shipped. So I wouldn't hold my breath if you bought during the public.

Posted: Thu Apr 04, 2013 8:57 pm
by elp5000
I received an email from merch this past Saturday that my order has shipped, but it is still listed as new in my history..

 

;-}~

Posted: Fri Apr 05, 2013 8:42 am
by BlindnCynical
I got an e-mail saying the package was shipped on 3/30/13.  My card was charged on 4/1/13.  Say the package was actually shipped on Tuesday 4/2/13, the latest it should be here would be next Tuesday 4/9/13.  Assuming that a lot were shipped out at the same time, some people should be receiving them today or tomorrow if you're on the west coast.   All speculation at this point, but I'm still in the hope for the best expect the worst.   Maybe it will be here before Memorial Day Weekend

Posted: Fri Apr 05, 2013 9:24 am
by Kittaan
I started this new thread with some posts from the "Opiate 21st Anniversary reissue on sale to the public" * thread as a place for those waiting for delivery to track and add updates.

 

* http://www.fourtheye.net/f/department-o ... c/page-11/

 

Please stick to the topic, this will be moderated.

 

Hellboy will create a new thread when we have actual details, but we can use this thread to capture initial impressions from those receiving the package - presumably soon.

Posted: Fri Apr 05, 2013 3:52 pm
by Bogart
This is very frustrating. So there are people who are having issues with their Toolarmy pre-order (like me), but people who did the public sale are getting theirs shipped? The fuck? I don't know what to think. I am hoping I'm getting one, but have yet to get a response from merch about my order that they emailed me about. For some reason, I'm thinking mine didn't process correctly and the one I ordered went to someone else, even though I received 2 confirmations once I placed my order. I want to know who else is having issues and if so, are they gettng replies back from merch...

Posted: Fri Apr 05, 2013 5:01 pm
by insertcrypticnameher
elp5000 said
I received an email from merch this past Saturday that my order has shipped, but it is still listed as new in my history..

 

;-}~


same here

Posted: Fri Apr 05, 2013 5:56 pm
by Korax
I was just charged, after my money was put back in from Tool limbo on Tuesday. I had ordered during the public sale and not TA.  Keep checking your statement Bogart, I believe all is well.

Posted: Sat Apr 06, 2013 8:44 am
by perfectool14
anyone got there's yet? im only about a 6 hour drive from LA and figured it would have been here by now. oh and I bought 2 copies and sold one on ebay for 300. so I got it for free. boom.

 

 

Posted: Sat Apr 06, 2013 3:42 pm
by '][' [[]] [[]] ][,

perfectool14 said
anyone got there's yet? im only about a 6 hour drive from LA and figured it would have been here by now. oh and I bought 2 copies and sold one on ebay for 300. so I got it for free. boom.

 

 


You sound like a "true fan".  Bragging about profiting off other fans will make you quite popular around here.

Posted: Sat Apr 06, 2013 4:04 pm
by hellboy
perfectool14 said
anyone got there's yet? im only about a 6 hour drive from LA and figured it would have been here by now. oh and I bought 2 copies and sold one on ebay for 300. so I got it for free. boom.

 

 


I don't actually thin any have been shipped, despite some (myself included) getting emails suggesting they have been.  If they had shipped last weekend as suggested, I have no doubt the internet would be covered in photo's of them by now.

Posted: Sat Apr 06, 2013 4:24 pm
by UndKeineZwEier
You can't cover the internet, Dweebus.  Geez...

Posted: Sat Apr 06, 2013 5:29 pm
by James
perfectool14 said
anyone got there's yet? im only about a 6 hour drive from LA and figured it would have been here by now. oh and I bought 2 copies and sold one on ebay for 300. so I got it for free. boom.

 

 


If I could karma shot you, I would, but I think you're doing pretty well with it on your own.

 

Posted: Sat Apr 06, 2013 8:00 pm
by JimmyRussells
My credit card charge was processing for a while after the initial purchase, then it disappeared, and now it reappeared today. Still no email regarding shipping. Wonder what all this means.

Posted: Sat Apr 06, 2013 8:32 pm
by Kittaan
This just in:  Tool has announced they are retroactively raising the price on the Opiate rerelease to $500.  Your credit card will be charged the additional funds.  Anyone asking for a refund will be branded "Not a TRUE fan"... Yep, you heard that right... if you want a refund, you must agree to be branded by Maynard.

 



Posted: Sat Apr 06, 2013 8:36 pm
by The Boss
perfectool14 said
anyone got there's yet? im only about a 6 hour drive from LA and figured it would have been here by now. oh and I bought 2 copies and sold one on ebay for 300. so I got it for free. boom.

 

 


Well done. Stick around - you'll be Mr Popularity.

 

Posted: Sat Apr 06, 2013 8:38 pm
by The Boss
Kittaan said
This just in:  Tool has announced they are retroactively raising the price on the Opiate rerelease to $500.  Your credit card will be charged the additional funds.  Anyone asking for a refund will be branded "Not a TRUE fan"... Yep, you heard that right... if you want a refund, you must agree to be branded by Maynard.

 




That sound you just heard was the rush of blood to thousands of fanboi's penises on the premise that they'll be branded by the 'Nard.

 

Posted: Sun Apr 07, 2013 11:36 am
by ezeric82
Just got a "order update" from Merch... My order has now been marked as shipped under my order history. What the hell does that mean when I got the same e-mail everyone else got a week ago today?

Posted: Sun Apr 07, 2013 4:29 pm
by hellboy
ezeric82 said
Just got a "order update" from Merch... My order has now been marked as shipped under my order history. What the hell does that mean when I got the same e-mail everyone else got a week ago today?


Probably means they're actually shipping it now.

Posted: Mon Apr 08, 2013 7:13 am
by SawThatGapAgainToday
I ordered versions 1-4 on presale and v5 on public. I did 2 separate orders on pre sale, one for v1, v4, and another for v2 and v3. I have only got an email for the v1,4 order. Version 5 order doesnt even show up on the site, I have to go to toolband to check it. I cant understand why one order shows up as shipped when both orders were from the same day. And why I have to check 2 different websites for the orders is beyond me. You would figure TA and TB would be linked for orders of users on both sites. I dont care how long it takes I just want to know my 5 versions are locked down for me. 

 

But hey we are talking about the Tool websites so none of this surprises me. 

Posted: Mon Apr 08, 2013 6:56 pm
by Bogart
Got a reply from Merch today. The guy said he's been w/ the company for 4 years and has never seen a situation like mine (of course, my luck) and he will get with his manager on Monday to try and get me some more information...

Posted: Tue Apr 09, 2013 9:24 am
by elp5000
Kittaan rocks!

;-}~